Privacy Policy
Last Updated: December 15, 2024
At AIAnced (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI development services, RESTful APIs, and other related services (“Services”). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our Services. This includes:
Personal Data
When you create an account or use our Services, we may collect personal information that can be used to identify you, such as:
- Name
- Email address
- Phone number
- Payment details (credit card information, billing address, etc.)
- Account username and password
- Contact information
Usage Data
We may also collect information about how our Services are accessed and used, including:
- IP address
- Browser type
- Device information
- Usage activity (e.g., API requests, transactions, etc.)
- Referring/exit pages and timestamps
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and enhance the user experience. Cookies are small files stored on your device that help us remember your preferences and activities.
Types of cookies we use:
- Essential Cookies: Necessary for the proper functioning of our Services.
- Analytical Cookies: Help us analyze usage and improve our website.
- Advertising Cookies: Used to provide personalized ads and track ad effectiveness.
You can disable cookies in your browser settings, but this may affect your ability to use some features of our Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Services: We use your personal data to create and manage your account, process payments, and deliver AI development services and API functionalities.
- Customer Support: We may use your information to respond to your inquiries, provide support, and resolve issues.
- Payment Processing: Your payment information is processed to facilitate transactions, including top-ups for API credits.
- Usage Analytics: We analyze usage data to improve our Services and optimize user experience.
- Marketing and Communication: We may use your email to send promotional content, updates, and news related to our Services, but you can opt-out of marketing communications at any time.
- Compliance: To comply with legal obligations, protect our rights, and prevent fraud.
3. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:
- Secure socket layer (SSL) encryption for data transmission.
- Regular monitoring of our systems for security vulnerabilities.
- Access control policies to restrict data access to authorized personnel only.
However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
- Service Providers: We may share data with trusted third-party service providers who help us operate our website, process payments, or provide other essential functions. These providers are required to protect your data and use it solely for the purposes of providing services to us.
- Legal Compliance: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or respond to claims or requests from governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred as part of the transaction.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of your personal data.
- Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Deletion: You may request that we delete your personal data, subject to certain conditions.
- Restriction: You can ask us to limit the processing of your data in certain circumstances.
- Objection: You may object to the processing of your data for marketing purposes or based on legitimate interests.
- Portability: You may request a transfer of your personal data to another service provider.
To exercise your rights, please contact us at [[email protected]].
7. International Data Transfers
Your data may be transferred to, and processed in, countries outside your country of residence. These countries may have different data protection laws than your home country. By using our Services, you consent to the transfer of your data to these countries, subject to appropriate safeguards.
8. Third-Party Links
Our website and Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We recommend that you review the privacy policies of these third parties before providing any personal information.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Company – AIAnced
Email: [email protected]